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November 9, 1993
List of Figures
Learning The Basics
How long did it take you to learn each of the basic capabilities (ftp, gopher, archie, etc.)?
Ease of Use
How easy or difficult were they to learn?
Facilities & Software
Indicate which interfaces and facilities you used
Networks and Databases
Software and Operating Environments
What expertise seems to be required to use each of these systems and capabilities?
What training will be required for general usage?
Discuss your experiences in performing each of the tasks... How useful were each of the resources and facilities for term paper development? Be Specific.
Penpal & Netnews
Three different online catalogs
Two different non-catalog databases
Gopher name location
Archie to locate software
Gopher and WAIS to locate relevant documents
What did you find in common among the computer systems you entered?
What were the most striking differences?
Compare the interfaces to the human factors guidelines studied earlier. How closely do these systems follow those guidelines? Give specific examples
Time to learn
How long does it take a typical user to learn the interface?
Speed of performance
How quickly can this particular interface perform a benchmark set of tasks?
Rate of errors by users
What can they do wrong?
Retention over time
How well can a user remember the interface after an hour/day/week/year?
What user interface improvements can you suggest?
What is your overall assessment of Internet interfaces from a human factors perspective?
About this document ...
writing & reference
February 21 2019